Abstract

In this workshop, you will learn how to understand the needs and expectations of your customers, and how to determine the added value that your services or products can provide. The course will include topics such as identifying potential customers, understanding customer behavior, and defining added value.

Lecturer

Pioneers for Business Solutions

the language

Arabic

Duration

Two hours

Interviewer

  1. Understand the target audience: Determine the audience to be targeted and know its needs and desires.
  2. Determine added value: Determine the value that your service or product can add to the target audience.
  3. Understanding the aspirations and aspirations of the target audience: When you know the customer's problems, only then can you increase your chances of success.
  4. Strategy design: Designing a strategy to deliver the added value to the target audience.
  5. Analysis of the results: Measure and analyze the results of the strategy to determine its success and identify areas that can be improved.

What do I benefit from?

  1. Better understanding of customers and their needs
  2. Understanding added value and its importance in meeting customer needs and providing competitive added value
  3. Building stronger relationships with customers
  4. Develop products and services that meet customer needs
  5. Use sales and marketing strategies appropriate to the target audience

Target group

  • Entrepreneurs
  • Small and medium business owners
  • Home business owners
  • Executives
  • Employees in marketing and sales

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