ERP
ERP Implementation for a Catering Business in Qatar
In the catering industry, where timing, inventory, and client coordination are critical, operational efficiency directly impacts service quality. From managing event schedules and purchase orders to tracking ingredients and staffing, catering businesses require streamlined systems that eliminate guesswork and reduce operational friction. As the sector grows more competitive and client expectations rise, even small and mid-sized catering firms are turning to ERP systems to build structured, scalable operations.
Recognizing this need in the local food service sector, Rowwad Advisory and Business Solutions partnered with OCAZ Catering, a catering business in Qatar, to deliver a custom ERP solution that would support its operational reliability and future growth.
Situation
OCAZ Catering is a catering business based in Qatar, known for its attention to detail, reliable delivery, and commitment to quality. The company handles multiple events each week, serving both individual and corporate clients. As demand increased, OCAZ’s manual systems — spreadsheets, calls, and handwritten checklists — began to limit their ability to manage complex event logistics, inventory levels, and cost control effectively.
Wanting to remain agile and maintain their reputation for reliability, OCAZ decided to proactively modernize their operations. They partnered with Rowwad Advisory and Business Solutions to implement a flexible, cost-effective ERP system that would bring structure to their workflows without overwhelming their team. The goal was to build a system that could grow with them — one that offered real-time visibility, reduced administrative effort, and supported better planning.
The Solution
Rowwad Advisory and Business Solutions delivered a tailored Odoo ERP deployment aligned with the size, workflow, and future ambitions of OCAZ Catering. The focus was on simplicity, usability, and immediate operational value.
- Set up automated inventory tracking to monitor ingredient availability and reduce food waste
- Linked recipes and menus to inventory forecasts for smarter purchasing
- Enabled purchase order generation and supplier coordination from one dashboard
- Introduced a calendar-based event scheduling module linked to kitchen and delivery timelines
- Connected orders with resource allocation (staff, equipment, menu selections)
- Created checklists and event-specific workflows to standardize operations
Sales & Finance Modules
- Built quotation and invoice generation for client packages
- Linked payments to specific events and client records
- Provided real-time financial snapshots including profitability per event
Staff Management
- Enabled shift planning and task assignment based on event load
- Created visibility into staff availability and workload balancing
Reporting & Business Insights
- Developed simple dashboards for tracking monthly events, order volume, and inventory usage
- Provided data on top-performing services, recurring clients, and seasonal trends
Through this streamlined system, Rowwad Advisory and Business Solutions empowered OCAZ Catering to shift from reactive coordination to proactive planning — making the most of their lean team and resources.
Result & Impact
The ERP solution provided immediate clarity and structure to OCAZ Catering’s operations. Event planning is now more accurate, inventory control is more precise, and team coordination is faster and less dependent on manual follow-ups. With less time spent on administration, the team is able to focus more on food quality and client relationships — which are the core of their business.
The new system also allows the business to track performance, manage costs, and prepare for expansion into larger contracts or recurring service agreements. With support from Rowwad Advisory and Business Solutions, OCAZ now operates with the same level of discipline and visibility as larger catering companies — but with tools scaled perfectly for their current size.
Scale Smarter. Grow Faster.
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