Online Pet Store
Website & ERP Implementation for Pawtastic – Qatar’s Specialized Pet Supply Brand
As the pet care industry continues to grow, companies offering products for cats, dogs, and other animals must establish digital ecosystems that combine seamless customer experiences with efficient backend operations. From inventory management to online shopping, success depends on agility, reliability, and clear communication with pet owners.
To power this transformation, Rowwad Advisory and Business Solutions partnered with Pawtastic, a dedicated pet supply company in Qatar, to build a fully functional website and implement a tailored ERP system that supports the brand’s operational and commercial growth.

Situation
Pawtastic is a pet-focused company that offers a wide selection of products for cats and other animals — from litter and treats to toys, grooming essentials, and accessories. With an ambition to lead the market in pet care supplies, Pawtastic needed a high-quality website to connect with its growing customer base, alongside an internal system to manage stock, orders, and supplier coordination.
The company’s leadership envisioned a unified digital platform that would serve both as an e-commerce storefront and as a control center for business operations — allowing real-time management of inventory, purchases, and sales.
To turn this vision into reality, Pawtastic partnered with Rowwad Advisory and Business Solutions for the development of a modern website and an ERP system fully customized to the pet supply industry.
The Solution
Rowwad Advisory and Business Solutions implemented a comprehensive, scalable solution tailored to the operational and commercial needs of Pawtastic — integrating high-quality customer-facing web infrastructure with intelligent back-office ERP systems to form a unified digital ecosystem.
- E-Commerce Website Development
We developed a fully responsive, visually appealing website designed specifically for the pet care industry. The site was crafted to reflect Pawtastic’s brand identity, with soft design elements, engaging imagery, and intuitive user experience that appeals to pet owners.
Key features included:
- Advanced Product Categorization: A robust structure for browsing thousands of SKUs categorized by product type (e.g., litter, food, grooming, toys, accessories), species (e.g., cat, dog), and user needs.
- Dynamic Search and Filtering: Enabled customers to easily locate products based on brand, size, price, popularity, or product type.
- Secure Checkout Integration: We integrated multiple payment gateways (including card and local methods) with high-level encryption and a frictionless transaction flow.
- Promotional Features: Included homepage banners, time-limited offers, and product bundles to support seasonal campaigns and inventory movement.
- Mobile Optimization: Ensured complete responsiveness across smartphones and tablets for Qatar’s highly mobile consumer base.
- Multi-language Ready Architecture: Structured the website for future expansion to support Arabic and English localization.
- ERP System Implementation
To support Pawtastic’s growing operations, Rowwad delivered and customized a full Odoo ERP system that covered all mission-critical functions. This system served as the operational engine behind the business, integrating departments and enabling real-time data flow across functions.
Core modules included:
- Inventory & Stock Management:
- Real-time inventory tracking across all product categories
- Automated low-stock alerts and restocking workflows
- FIFO/LIFO inventory accounting for perishables (e.g., pet food, litter)
- Barcode integration for efficient warehouse operations
- Sales & Order Fulfillment:
- Seamless integration with the website to capture and process online orders instantly
- Sales order lifecycle management with confirmation, invoicing, shipping, and delivery coordination
- Custom sales reporting to analyze trends and conversion behavior
- Procurement & Vendor Management:
- Centralized purchase requisitions and vendor communication
- Automated purchase order generation based on stock rules and predictive consumption
- Supplier performance dashboards to monitor lead times and cost efficiency
- Customer Relationship Management (CRM): (Optional for future phase)
- Architecture enabled to support personalized offers, client segmentation, and retention strategy in future
- Financial Reporting & Accounting:
- Full integration with invoicing, receivables, and expense tracking
- Custom financial reports including gross margin per category, supplier cost tracking, and return rates
- Audit-friendly structure for future scalability and investment-readiness
- Executive Dashboards & Business Intelligence:
- Developed tailored dashboards for management to track key metrics like top-selling products, average order value, customer lifetime value, and warehouse performance
- Enabled exportable, real-time reporting for strategic planning and forecasting
Result & Impact
With the support of Rowwad Advisory and Business Solutions, Pawtastic now operates on a unified digital infrastructure that supports both growth and operational control. The website gives customers a smooth, enjoyable shopping experience, while the ERP system ensures accurate, real-time visibility into backend operations.
The brand is now better positioned to scale, expand its offerings, and serve the growing community of pet lovers in Qatar with speed and reliability. The transformation also provided the leadership with data-driven insights for smarter inventory planning and marketing decisions.
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At Rowwad Business Solutions, we drive growth, innovation, and efficiency through strategic insights, digital transformation, and expert advisory, helping businesses scale and stay competitive.
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