ERP

WooCommerce–Odoo Integration for Costumestopia by Rowwad

As online retail continues to expand across niche categories, e-commerce businesses are under pressure to deliver not only great products but also a frictionless shopping and fulfillment experience. For growing brands, managing real-time inventory, order tracking, payment reconciliation, and customer engagement requires seamless integration between their online storefront and backend operations. Connecting e-commerce platforms like WooCommerce to a centralized ERP system enables automation, accuracy, and scalability — all essential for long-term success.

To support this transition for growing retailers in Qatar, Rowwad Advisory and Business Solutions partnered with Costumestopia, a kids’ costume retail business, to unify their online operations through a custom WooCommerce–Odoo integration.

Industry

Services

Digital

Services we provided:

Situation

Costumestopia is a growing online retail brand in Qatar specializing in creative, high-quality costumes for children. With a WooCommerce-based website serving an expanding base of parents and event organizers, the brand saw a steady increase in orders and customer activity. As volume grew, the company realized the need for more advanced systems to handle order flow, inventory levels, invoicing, and product updates efficiently.

Previously, many of these processes — including stock updates, order tracking, and payment reconciliation — were handled manually or across disconnected tools. This created avoidable delays, inconsistencies in product availability, and additional overhead for the operations team.

Wanting to scale confidently while maintaining excellent customer service, Costumestopia partnered with Rowwad Advisory and Business Solutions to build a real-time integration between their WooCommerce storefront and an Odoo ERP backend — creating a seamless, synchronized retail operation.

The Solution

Rowwad Advisory and Business Solutions designed and implemented a full WooCommerce–Odoo integration tailored to Costumestopia’s product structure, order volume, and fulfillment model. The solution automated repetitive processes, synchronized inventory, and enabled real-time visibility into sales and operations.

Real-Time Order Sync

  • Integrated WooCommerce orders into Odoo’s Sales module in real time
  • Enabled immediate order acknowledgment, fulfillment initiation, and customer updates
  • Reduced processing time and minimized missed or delayed orders

Inventory Synchronization

  • Linked stock levels between WooCommerce and Odoo to ensure product availability is always accurate
  • Prevented overselling by automatically adjusting stock after every sale
  • Provided the team with up-to-date visibility into available and reserved inventory

Automated Invoicing & Reconciliation

  • Generated digital invoices directly from each order within Odoo
  • Linked payments with customer records and order history
  • Improved financial accuracy and reduced manual accounting tasks

Product Catalog Integration

  • Enabled centralized control over pricing, product descriptions, and variations
  • One-click updates from Odoo reflected instantly on WooCommerce
  • Ensured consistency across both platforms

CRM & Customer Profiles

  • Created centralized customer records combining order history, contact details, and communication logs
  • Supported personalized marketing and efficient customer service follow-up

Business Dashboards & Insights

  • Deployed dashboards displaying real-time KPIs: sales, best-selling items, stock levels, and customer trends
  • Enabled the leadership team to make data-informed decisions and plan future collections or promotions

To ensure long-term success, Rowwad Advisory and Business Solutions also provided training sessions for staff and offered post-launch technical support, helping the team at Costumestopia take full ownership of their new integrated environment.

Result & Impact

The integration between WooCommerce and Odoo allowed Costumestopia to eliminate manual processes, reduce fulfillment errors, and provide a smoother experience for both internal staff and online customers. Orders now flow automatically into the ERP system, inventory remains accurate across platforms, and financial tracking is centralized and streamlined.

The operations team now works with confidence, supported by real-time dashboards and automated alerts, while management can focus on strategic growth and customer engagement rather than operational bottlenecks.

With the support of Rowwad Advisory and Business Solutions, Costumestopia transformed into a digitally mature retail brand, well-positioned to expand its offerings and scale its presence in Qatar’s growing e-commerce market.

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